Bernie S. Siegel, M.D., writes:
My father had surgery several years ago and was sent home with what I thought were very poor instructions. As a result, he suffered complications. I wrote to each physician, the surgeon and the internist, expressing my feelings. From the surgeon I got a letter blaming me for the problems. The internist wrote back saying, ‘Thank you. Every now and then we need a letter like this to help us do our best.’ I advised my father,’ Change surgeons, keep your internist.’
Wisdom is much more than intellect. It requires a caring heart, an open ear, a warm touch and a soft tongue. It knows that when I listen, I can learn.